Frequently Asked Questions

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We offer a wide range of services including recruitment, SOP creation & implementation, process audits, hiring trainings, talent acquisition & recruiting strategy, and employee retention consulting.

We always advise you begin with a consultation. During that initial consultation, we go over any and all concerns you might have. We will also ask you a series of questions that based on your responses, will allow us to recommend the precise solutions to address each concern. From then, you can decide if you and your internal team have the resources to tackle them or if you'd like Pronoia Talent Solutions to take it off your plate.

We follow strict security protocols to ensure that all employee information is kept confidential and secure. This includes implementing secure data storage, limiting access to sensitive information, and training our staff on privacy best practices.

Here are the most common problems we've assisted with:

"We can't find qualified candidates."

"We have a high turnover rate.”

"Interviewing is taking too much of my time."

"We have no way of identifying the strongest hire during the hiring process."

"Our hiring process takes too long."

"We don’t have a structured hiring process.”

"Our job descriptions aren’t attracting the right people."

"We don’t know where to advertise our job openings.”

"I don't know what questions to ask during an interview."

"We get too many unqualified applicants."

"We struggle to retain employees.”

"We’re not sure if we’re paying competitively."

"Our interview process is inconsistent."

"We lost hires to length of our hiring process."

"People don't know who are and what we do, or why they want to work with us."

"We don’t have a good system for tracking applicants."

"We don’t have time to train hiring managers."

"We don’t have an employer brand strategy."

"Our hiring process is too expensive."

"We struggle to find passive candidates."

"We don’t have a structured onboarding process."

"We struggle with DEI hiring initiatives."

"We don’t have time to focus on hiring.”

“We’re not sure if we’re hiring for the right skills."

"We don’t have time to screen candidates properly."

Yes, we offer HR consulting services to help businesses stay compliant with labor laws and regulations. Our team stays up to date with the latest changes in labor laws and can help ensure that your business is meeting all legal requirements surrounding pay, job descriptions, and .

We completely understand that every business is different, and while many might share similar concerns, no budget is ever the same. At Pronoia Talent Solutions, we want to make sure we give you as much value as possible without hurting your budget. We have a formula we use to tailor each experience to each client ensuring complete satisfaction.

At Pronoia Talent Solutions, we require upfront payment for consultations & trainings to ensure we can allocate the necessary time, resources, and preparation specifically for your business. Our consulting services involve tailored strategies, industry insights, and actionable solutions, all of which require dedicated planning and customization.

Upfront payment also allows us to prioritize your engagement, guarantee availability, and maintain a streamlined scheduling process. This ensures that we can deliver the highest level of service and value without interruptions or last-minute cancellations.

No. All deposits made for consulting services are non-refundable. This includes any upfront fees paid to secure Pronoia Talent Solutions' time, resources, and expertise.

Once consulting services have commenced, clients are financially committed for the full scope of the agreement. No cancellations, partial refunds, or early terminations will be honored.

Clients with virtual consultations or trainings can reschedule with at least 72 hours' notice. A rescheduling fee of 15% of the total session cost will apply for any rescheduled session(s). If a client reschedules with less than 72 hours' notice, a 25% fee will be applied.

In person consultations and trainings will need 2 weeks' notice as travel accommodations need to be taken into consideration. A flat fee of $500 will be added to your total.

If a client fails to attend a scheduled consulting session without 24hr prior notice, the session will be considered forfeited and no refund or credit will be issued.

In cases of unforeseen circumstances, (e.g., natural disasters, medical emergencies), Pronoia Talent Solutions will collaborate with the client to support them by rescheduling without penalty.